Policy - Verified by Visa
In the course of using this website or
availing the Verified By Visa (VbV)
services or availing the products and services through World wide web, Tamilnad Mercantile Bank Ltd and its Affiliates may become
privy to the personal information of its customers, including information that
is of a confidential nature.
Mercantile Bank Ltd is strongly committed to protect the privacy of its
customers and has taken all necessary and reasonable measures to protect the
confidentiality of the customer information and its transmission through the
world wide web and it shall not be held liable for disclosure of the
confidential information when in accordance with this Privacy Commitment or in
terms of the agreements, if any, with the Customers. All visitor information is
collected along with any information that you volunteer as a customer while
using the Verified by Visa (VbV) services or VISA
Debit Card through World Wide Web.
Mercantile Bank Ltd endeavors to safeguard and ensure the security of the
information provided by the Customer. Tamilnad
Mercantile Bank Ltd uses advanced encryption of data, for the transmission of
the information, which is currently the permitted level of encryption in India. When the
information provided by the Customers is not transmitted through this
encryption, the Customers' system (if configured accordingly) will display an
appropriate message ensuring the best level of secrecy for the Customers'
The Customer would be required to cooperate
with Tamilnad Mercantile Bank Ltd in order to ensure
the security of the information, and it is recommended that the Customers
necessarily choose their passwords carefully such that no unauthorised
access is made by a third party. To make the password complex and difficult for
others to guess, the Customers should use combination of alphabets and numbers.
The Customers should undertake, not to disclose their
password to anyone; not to keep any written or other record of the password a
third party could access it.
Mercantile Bank Ltd undertakes not to disclose the information provided by the
Customers to any person, unless such action is necessary to:
Protect and defend Tamilnad
Mercantile Bank Ltd's or its Affiliates' rights, interests or property;
Conform to legal requirements or comply with legal
Enforce the terms and conditions of the products or
Act to protect the interests of Tamilnad
Mercantile Bank Ltd, its Affiliates, or its members, constituents or of other
Customers shall not disclose to anyone, in any
manner, any info, relating to Tamilnad Mercantile
Bank Ltd or its Affiliates, of a confidential nature obtained in the course of
availing the services through the website. Failure to comply shall be deemed a
serious breach of the terms herein and shall entitle Tamilnad
Mercantile Bank Ltd or its Affiliates to terminate the services, without
prejudice to damages, to which the customer may be entitled otherwise.
Mercantile Bank Ltd will limit the collection and use of customer information
only on a need-to-know basis to deliver better service to the customers. Tamilnad Mercantile Bank Ltd may use and share the
information provided by the Customers with its Affiliates and third parties for
providing services and any service-related activities such as collecting
subscription fees for such services, and notifying or contacting the Customers
regarding any problem with, or the expiration of, such services. In this
regard, it may be necessary to disclose the customer information to one or more
agents and contractors of Tamilnad Mercantile Bank
Ltd and their sub-contractors, but such agents, contractors, and
sub-contractors will be required to agree to use the information obtained from Tamilnad Mercantile Bank Ltd only for these purposes.
The Customer authorizes Tamilnad
Mercantile Bank Ltd to exchange, share, part with all information related to
the details and transaction history of the Customers to its Affiliates / banks
/ financial institutions / credit bureaus / agencies/participation in any
telecommunication or electronic clearing network as may be required by law,
customary practice, credit reporting, statistical analysis and credit scoring,
verification or risk management and shall not hold Tamilnad
Mercantile Bank Ltd liable for use or disclosure of this information.