by Visa General Terms and Conditions govern the Verified by Visa facility.
Terms and Conditions governing the Card and the App also apply to the use of
Verified by Visa, unless these General Terms and Conditions expressly provide
Article 1. Definitions
1.1 Merchant: the
business accepting the Card as a method of online payment.
1.2 App: the
application software provided by us which can be used to create an e-Code (depending
on the version of the App).
1.3 Card: the
Card we have issued to the you
Documentation: the product information, charges and conditions you have
received from us.
the code created by way of the App with which an online payment transaction may
Agreement: the agreement between you and us regarding Verified by Visa. The
Agreement comprises the General Terms and Conditions of the Card, the App,
these General Terms and Conditions and the Documentation.
message: the code that has been generated by you to be entered as a username when
you use Verified by Visa.
1.8 SecureCode: the code that has been generated by you, to be entered
as a password when you use Verified by Visa.
Verified by Visa: the facility to identify you and the authenticate an online
payment with your Card by means of an e-Code or a SecureCode.
(you/your): the holder (m/f) of a Card.
(our/we): International Card Services B.V., Visiting address: Wisselwerking 32,
1112 XP Diemen. Postal address: PO Box 23225, 1100 DS Diemen.
Article 2 Subject
by Visa your identity and the authenticity of the online payment are verified
by means of an e-Code or SecureCode.
Article 3 Term
Agreement commences on the moment we confirm your registration for Verified by
Visa. The Agreement is entered into for an indefinite period. You are not entitled
to terminate the Agreement.
Agreement will end automatically the moment the agreement with regard to the Card
3.3 We are
authorised to suspend, limit or end the services in relation to Verified by
Visa with immediate effect without in any way being liable for damages, if:
(a) we have
a suspicion that improper use is made of Verified by Visa;
telephone or tablet has been lost or stolen;
Card has been lost or stolen;
(d) you are
in breach of the Agreement, or
3.4 we will
inform you as soon as possible of such termination, suspension and/or
Article 4 Our
rights and obligations
4.1 We will
endeavour to keep the services relating to Verified by Visa permanently
available, but it cannot guarantee such availability, due to its provision of Verified
by Visa being dependent on a great number of external factors, such as the
cooperation of Merchants and the performance of computer or telecommunication
systems operated by us or by third parties.
Article 5 Your
rights and obligations
5.1 You are
only allowed to use Verified by Visa in combination with your Card. You may not
use Verified by Visa for any other purposes.
must not disclose the e-Code, the Personal Message and the SecureCode
to anyone, including relatives, housemates and our employees. You must make
sure that others cannot watch when you enter the e-Code, the Personal Message
and the SecureCode. You must not write the e-Code,
the Personal Message and the SecureCode on your Card
or on a document you keep with your Card. If you nevertheless make a note of
the e-Code, the Personal Message and the SecureCode,
you must make sure that others cannot recognise it as such or can identify its
shall at your own risk and expense provide the internet connection that is
required in order to make use of Verified by Visa and the App.
Article 6 Reporting
loss, theft and improper use
must notify us by telephone of any loss, theft, abuse, or suspected abuse, of
the e-Code, the Personal Message and the SecureCode.
You must do so immediately after you have discovered this or could have
discovered this, for example by checking your account statements, secure
internet environment or the App.
6.2. If you
have complied with your obligations under articles 5 and 6.1, you will not bear
any risk concerning the use of Verified by Visa after the e-Code, the Personal
Message and the SecureCode have been lost, stolen or
abused. However, if you have failed to comply with these obligations, if you
turn out to have committed fraud, or in the event of a wilful act or gross
negligence on your part, you will be fully liable for the use of Verified by
Visa following any loss, theft or abuse of the e-Code, the Personal Message and
Article 7 Liability
not be liable for:
(a) damage, both direct and indirect, sustained by you as a result of the
termination, limitation or suspension of Verified by Visa as referred to in article 3.3 and
indirect damage, consequential damage and/or loss of profit sustained by you as
a result of an attributable breach of our obligations under this Agreement.
Article 8 Amending
change the Agreement. We will inform you of these changes. If you do not agree
to the changes, you may terminate the Agreement within one month.
intellectual and industrial property rights in relation to Verified by Visa and
all related software and/or materials are owned by us or our licensors.
10.1 If any
provision of these General Terms and Conditions is void or declared void, the
remaining provisions of these General Terms and Conditions shall remain in full
force and effect.
10.2 Verified by Visa is governed by Dutch law. Any disputes with respect to Verified
by Visa and its use shall be submitted to the exclusive jurisdiction of the