Verified by Visa  

Terms of Use

Welcome and thank you for choosing to use Verified by Visa. These Terms of Use are in addition to The Saraswat Co-operative Bank Ltd’s Cardholder Agreement(s)/Terms and Conditions.

Verified by Visa is a new service that will let you use a personal password with your Card giving you added assurance that only you can use your card, to make purchases over the Internet. The process is simple to use and secure.

Verified by Visa provides you with a way of increasing security for online transactions by reducing the chances of fraud for those transactions. Registering for Verified by Visa involves providing personal information to The Saraswat Co-operative Bank Ltd, which is then used to confirm your identity in connection with future online transactions for which Verified by Visa is used. Verified by Visa also may be used for record keeping and reporting purposes, as well as to help resolve transaction disputes. Your registration data and other personal information are not shared with the merchant.

The Saraswat Co-operative Bank Ltd. understands how important online security is to you. When you complete an online registration or enrollment, it is encrypted through Secure Socket Layer (SSL) if you have a browser compatible with SSL. SSL technology secretly encodes information that is being sent over the Internet. After you have submitted your online registration or enrollment, The Saraswat Co-operative Bank Ltd recommend that you end your browser session before leaving your computer.

1. ACCEPTANCE OF TERMS:
    (a) You agree that creation of a Verified by Visa account password, and/or use of Verified by Visa, shall represent your acceptance of the Terms of Use Agreement, and that continued use of Verified by Visa after you have been advised of revisions to the Terms of Use Agreement shall constitute your Agreement to such revised terms.
    (b) The Saraswat Co-operative Bank Ltd may modify the terms, guidelines and rules from time to time with or without notice to you. When using Verified by Visa, you shall be subject to guidelines or rules applicable to Verified by Visa that may be posted from time to time on this Web site.
    (c) The Saraswat Co-operative Bank Ltd shall be entitled to modify, discontinue or suspend Verified by Visa with or without notice to you.

This Service shall be provided at the discretion of the Bank, which reserves the right to add, revise, suspend in whole or in part any of the services provided by it, without any notice and it shall be binding on the Card holder. By using the Service, the Card holder shall be deemed to have accepted these Terms and Conditions.

    (d) These terms form the contract between the Card holder and the Bank for the Service. The Card holder shall apply to the Bank on line for use of the Service. The Bank shall be entitled at its sole discretion to accept or reject such applications.
2. REGISTRATION:
    (a) The Card holder shall register for the Service by giving his/her card number and name as visible on the Card to the Bank. The Card holder shall be given a Card Number and a Password, based on the registration data, for the purposes of authentication of the Card holder or such other modes and methods as the Bank may, in its sole discretion, prescribe from time to time.
    (b) If you are unable to provide adequate information for The Saraswat Co-operative Bank Ltd to validate your identity, The Saraswat Co-operative Bank Ltd have the right to deny registration for Verified by Visa. You warrant that the information is correct and that you have the legal right to use all of the credit cards and debit cards that you register for Verified by Visa.
    (c) If Cardholder does not successfully register for Verified by Visa or if Cardholder chooses not to register for Verified by Visa, Bank and/or the merchant may not accept the Card to pay for an e-commerce or other transaction.
    (d) If you do not successfully register for Verified by Visa, the merchant may not accept your Visa debit card in payment for an online transaction subject to Verified by Visa.
    (e) During registration, The Saraswat Co-operative Bank Ltd may perform an authorization on your debit card to make sure it is valid. If it fails, The Saraswat Co-operative Bank Ltd have the right to deny registration for Verified by Visa.
3. AUTHENTICATION:
    (a) In order to use Verified by Visa, Cardholder must provide certain information to us including the Registration Data that allows Bank to validate cardholder's identity and verify that Cardholder is the owner of or an authorized user of the specified Card. The information that Cardholder provide may be validated against information Bank already has on file that is associated with Cardholder and his/her Card. Once Bank validates Cardholders identity as part of the Verified By Visa registration process, Cardholder would be permitted to create Password.
    (b) During the registration process, you may be asked to set a password and personal message. When engaging in an online transaction for which Verified by Visa is used, you will be asked for your Verified by Visa password before the merchant accepts your Visa card in payment for the transaction. If you are unable to provide your Verified by Visa password or if the authentication through Verified by Visa otherwise fails, the merchant will not accept your Visa card in payment for that transaction.
    (c) By registering in Verified by Visa, you assent to the use of Verified by Visa to evidence your identity, including for purposes of authorization of transactions authorized in advance to recur at substantially regular intervals.
4. PRIVACY POLICY:
    (a) The Bank shall validate the Card details provided by the Card holder during the course of a transaction directly and the Merchant will not be privy to the same. The Bank shall further ensure that the Merchants' website should be identified by way of display of the logo, trademark, hyperlinks of/to the Bank, so that the Card holder can transact through the Internet.
    (b) Verified by Visa stores your Registration Data. Your Registration Data will not be shared with online retail merchants or merchants in other transactions for which Verified by Visa is used.
    (c) You acknowledge and agree that Verified by Visa may keep your Registration Data and also may disclose your Registration Data if required to do so by Applicable Law, as defined in Section 8(ix), in the good faith belief that such preservation or disclosure is permitted by Applicable Law, or as reasonably necessary to (i) comply with legal process or (ii) enforce this Terms of Use Agreement.
    (d) Registration Data and all personally identifying information about you is subject to our Privacy Policy. For more information, please see our full Privacy Policy.
5. NO ENDORSEMENT:
You understand that use of Verified by Visa does not, in any way, indicate that The Saraswat Co-operative Bank Ltd recommend or endorse any merchant, regardless of whether the merchant participates in Verified by Visa.

6. CARDHOLDER PASSWORD AND SECURITY:
The Card holder shall be solely responsible for the payments made through the Internet even in the event of the Card holder claiming non-possession of the Card with him/her. The Card holder shall further be solely responsible for any payments made using the Card through the Internet for travel and entertainment purposes and cannot claim the invalidity of the same. The Card Holder shall be solely responsible for maintaining the confidentiality of password, registration data and other verification information established by the card holder with Verified by Visa, and all activities that occur using such password, registration data or other verification information supplied to or established by the card holder with Verified by Visa. The card holder agrees to notify immediately The Saraswat Co-operative Bank Ltd of any unauthorized use of the password or other verification information, or any other breach of security. The cardholder will be solely liable for any transaction authenticated by the Password and other information and cannot deny the transaction by breach of this condition. The Card holder is aware that in case of payment over the Internet using Card, the Card holder will not sign the charge-slips at the time of making the payment. Accordingly, the Card holder accepts that, in the event of any dispute regarding the authenticity or validity of such a payment, for any reason whatsoever, the Card holder's account shall be liable to be debited with the amount payable. The Bank shall not be liable, in any manner whatsoever, for the same.

7. CODE OF CONDUCT:
The card holder agrees not to:

    i. impersonate any person or entity using Verified by Visa;
    ii. upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment used by Verified by Visa;
    iii. spam or flood the Verified by Visa Website or service;
    iv. modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Verified by Visa Website or service or the software used in connection with Verified by Visa;
    v. remove any copyright, trademark, or other proprietary rights notices contained in Verified by Visa;
    vi. "frame" or "mirror" any part of the Verified by Visa Website or service without Visa's prior written authorization;
    vii. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the Verified by Visa Website or service or its contents;
    viii. otherwise interfere with, or disrupt, Verified by Visa or servers or networks connected to Verified by Visa, or violate this Terms of Use Agreement or any requirements, procedures, policies or regulations of Verified by Visa or of any networks connected to Verified by Visa; or intentionally or unintentionally violate any applicable local, state, national or international statute, regulation, regulatory guideline or judicial or administrative interpretation, or any rule or requirement established by Visa (all of which shall constitute "Applicable Law") in connection with your use of Verified by Visa.
8. TERMINATION:
The Saraswat Co-operative Bank Ltd may temporarily or permanently deactivate your ability to use Verified by Visa and terminate your relationship with The Saraswat Co-operative Bank Ltd at any time, without any penalty or liability, with or without fault on your part.

9. DEALINGS WITH MERCHANTS:
Any payment made on the Internet using the Card holder's Password shall be deemed to be an order received from the Card holder. The Card holder's Password issued to him/her, allows Card holder to make payments through Internet and that Card-holder is the sole and exclusive owner of the Card holder's Password and accepts sole responsibility for use, confidentiality and protection of the Password, as well as for all payments made using such Password. The use of the Card by the Card holder for making payments on the website is at the Card holder's own risk and is the Card holder's sole responsibility.The card holder’s correspondence or business dealings with, or participation in promotions of, online retail or other merchants on or through Verified by Visa, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between the card holder and such merchant. The card holder agree that, except as otherwise provided by Applicable Law or in The Saraswat Co-operative Bank Ltd’s Cardholder Agreement, the card Issuer and/or The Saraswat Co-operative Bank Ltd shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. The card holder understand that use of Verified by Visa does not, in any way, indicate that The Saraswat Co-operative Bank Ltd recommend or endorse any merchant, regardless of whether the merchant participates in Verified by Visa. For example, Verified by Visa does not verify the identity of the merchant or the quality of the merchant's goods or services.

10. LIMITATION OF LIABILITY:
    (a) You acknowledge and agree that, except as otherwise provided by any applicable laws or in The Saraswat Co-operative Bank Ltd’s cardholder agreement with you, The Saraswat Co-operative Bank Ltd shall not be liable for any loss or damage arising from your failure to comply with this Terms of Use Agreement.
    (b) You agree that The Saraswat Co-operative Bank Ltd shall not be liable to you or to any third party for any modification, suspension or discontinuance of Verified by Visa.
    (c) Under no circumstances will The Saraswat Co-operative Bank Ltd be liable for consequential, incidental, special or indirect losses or other damages, such as any damage to your computer or telephone service resulting from your use of Verified by Visa.
    (d) The Saraswat Co-operative Bank Ltd assume no responsibility for, and will not be liable for, any damages to, or any viruses which may affect, your computer equipment or other property on account of your access to, use of, or downloading from, this Web site.
    (e) The Card holder shall indemnify and hold the Bank, including its officers, employees and agents, against all losses and expenses on full indemnity basis, which the Bank may incur, sustain, suffer or is likely to suffer in connection with the execution of the Card holder's instructions and against all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses as a consequence or by reason of providing the Service.
    (f) The Bank has no obligation to verify the authenticity of any payment made from the Card holder's Password other than by means of verification of the Card holder's Password.
11. DISCLAIMER OF WARRANTIES:
    a. You expressly understand and agree that any software obtained through the use of Verified by Visa is downloaded and used at your own discretion and risk and that except as otherwise provided in this Terms of Use Agreement, you will be solely responsible for any damage to your computer system or loss of data that results from the download or use of any such software or other materials through Verified by Visa.
    b. EXCEPT AS OTHERWISE REQUIRED BY ANY APPLICABLE STATE LAW, The Saraswat Co-operative Bank Ltd MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT VERIFIED BY VISA OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VERIFIED BY VISA IS PROVIDED AND MADE AVAILABLE TO YOU ON AN “AS IS” BASIS. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION.
12. AGE AND RESPONSIBILITY:
The card holder represent that he/she is competent to contract to use Verified by Visa and to create binding legal obligations for any liability which may be incurred as a result of the use of Verified by Visa. Except as otherwise provided by Applicable Law or in The Saraswat Co-operative Bank Ltd’s Cardholder Agreement, the Card holder understand that he shall be solely responsible for all uses of Verified by Visa.

13. SETTLEMENT OF DISPUTES:
All disputes, if any, arising out of or in connection with, or as a result of these Terms and Conditions or otherwise relating hereto, shall be subject to the exclusive jurisdiction of the competent courts/tribunals in Mumbai only.